Client Situation

  • A multi-year half-a-billion dollar program spanning across 2 culturally different Airlines organizations, and 6 third parties including Infosys, TCS, and other IT institutions required a test strategy and plan that was practical to implement, easy to execute, and aligned cross functional and organizational business and technology teams.

IGS Solution

  • Using prior years of expertise, institutional knowledge, understanding of system and business constraints, IGS Leadership team in the past built a strategy and developed detail plans 6 months prior to the integration testing. Later rallied rank and file to align to the strategy and plan.
  • Setup a Test Management office to manage strategy and planning, defect management, enterprise reporting, test execution planning, environment management, and quality metrics reporting.

Result and Benefit

  • A clear cut strategy helped the business define tangible goals, participate in planning, and support testing.
  • Advanced planning of the support models helped teams ramp up or ramp down according to the plan.
  • Detailed plans tied to budgets helped improve management’s understanding of variances in schedules, cost and quality.
  • Reporting methods and Dashboards helped management make timely decisions by clearly articulating the progress, quality and schedule risks.
  • Overall Strategy was executed with less than 5 % variance.